Troubleshooting and Support
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In general there are a few key things to keep in mind when you're applying graphics. Mount in a dry and warm room, preferably indoors and at room temperature. Always properly clean the surface before applying. This means not just dust, gravel and dirt but also any and all chemicals, fancy-pantsy ...
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What should I do if I have problems mounting or replacing damaged parts?
If disaster strikes and there are problems when assembling your kit and you are in need of replacement items, we got your back! You can send us an email at order@motoproworks.com with your MPW ID and attach a photo of the damaged parts. After this we will inform you the price and once confirmed w... -
Should I remove old/OEM graphics before applying new ones?
Yes, it's recommended to remove OEM/old decals before applying new graphics. Leaving old stickers can trap dirt, air, or residue, leading to poor adhesion and bubbles. However, if your OEM graphics have a lacquer coating, you can apply new graphics over them. Just ensure there is no air trapped ... -
Will the base color of my bike affect the look?
The base colour of your bike does have a little bit of influence on the graphic you choose, but finally its always up to personal taste! Our decals are fitted with a slight margin to prevent any possible ripping and peeling when riding your bike. You can aslo take a look on our instagram page whe... -
Can I apply my graphics if my bike has custom paint?
We pride ourselves on using only the highest quality materials for our graphic kits. These materials are specifically designed for motorbike applications, ensuring durability and ease of use. While our decals are developed for standard factory paint, custom paint jobs present unique challenges. ... -
Can you help me with troubleshooting common issues?
Yes, we can help troubleshoot common issues. MotoProWorks has a comprehensive FAQ section covering a range of topics. You'll find answers to questions about placing orders, shipping, payment, mounting and applying graphics, and more. If you're experiencing problems with installation, payment, or... -
How do I contact customer service?
To contact customer service, you can visit our Contact Us page. This page provides various ways to reach out, including email and phone. Additionally, you might find answers to your questions in our FAQ. If you need further assistance, the customer service team is ready to help. -
I crashed my bike. How can you help me replace the damaged parts?
Firstly, we hope you were left relatively unscathed from the crash and that you are still in one piece! We have a "Crash-code Guarantee" which allows us to help fix up what we can to your beloved bike. What we would like you to do is please visit our Crash-code page. From there, kindly read thr...